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General Ship Modeling: Creating Ship Dioramas
Topics on building dioramas are grouped here
Reveal Customer Support
joepanzer
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North Carolina, United States
Joined: January 21, 2004
KitMaker: 726 posts
Model Shipwrights: 14 posts
Posted: Wednesday, August 24, 2016 - 09:19 PM UTC
Anyone have any luck with Revell Customer Service, specifically missing parts? I went to their site and filled out the form but have not rec'd an email regarding or acknowledging it.
I'm missing a whole half sprue! (Title should say Revell)


TRM5150
Staff MemberEditor-in-Chief
MODEL SHIPWRIGHTS
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Massachusetts, United States
Joined: January 03, 2010
KitMaker: 2,159 posts
Model Shipwrights: 1,400 posts
Posted: Thursday, August 25, 2016 - 03:27 PM UTC
Hey Joe,

I have had excellent results dealing with Revell Support in the past. Filled out the for just as you did and the parts would show up somewhere between 4 and 6 wees I guess. I have never received emails back...but the stuff would show up. Best of luck!
joepanzer
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North Carolina, United States
Joined: January 21, 2004
KitMaker: 726 posts
Model Shipwrights: 14 posts
Posted: Thursday, August 25, 2016 - 06:43 PM UTC
Thank you!
My manic building technique will not allow me to wait that long, however. I have the leftovers from my 1/144 build. A few tweaks and it'll do for 1/125.